Privacy Policy

This Privacy Policy explains how ANTEWICE, operated by Xi'an Zhulang E-commerce Co., Ltd., collects, uses and discloses personal information when you visit antewice.com, use its features, place an order or communicate with us.

Information we collect

Depending on how you interact with the store, we may collect contact and account details, delivery and billing information, order and return information, customer-support communications, device and browser information, IP address, cookie and similar-technology identifiers, usage information and payment-status information. Payment credentials are processed by the payment provider presented in checkout; do not send complete card numbers or security codes by email.

How we use information

We use information to provide and improve the store, process orders and payments, arrange delivery, manage accounts, provide support, prevent fraud and abuse, comply with law, enforce our terms, measure site performance and, where permitted, conduct marketing and advertising.

How information is disclosed

We may disclose relevant information to Shopify, payment providers, hosting and technology providers, analytics and advertising providers, customer-support providers, fulfillment partners, carriers, professional advisers, authorities where legally required, and parties involved in a legitimate business transaction. These recipients may process information in countries other than your own, subject to applicable safeguards.

Shopify

The store is hosted by Shopify. Information submitted to the store is processed by Shopify to provide and improve its services. Learn more in the Shopify Consumer Privacy Policy.

AppLovin and Axon Pixel

Where enabled and permitted by your privacy choices, we may use AppLovin advertising technology, including Axon Pixel or related tools, to measure advertising performance, understand interactions and support relevant advertising. These technologies may process device, browser, IP address, page-view, event, referral, cookie or similar identifier information. AppLovin's own handling of information is described in the AppLovin Privacy Policy. Non-essential advertising and analytics technologies are subject to the consent and opt-out controls available on the site where required.

Cookies and privacy choices

We use essential cookies to operate the store and may use non-essential analytics, personalization or advertising technologies where permitted. Use the site's privacy controls to accept or reject non-essential processing. Depending on where you live, you may also use Your Privacy Choices to opt out of activities treated as sale, sharing or targeted advertising under applicable law. We honor applicable Global Privacy Control signals.

Legal bases and international users

Where required, we rely on performance of a contract, legitimate interests, consent and compliance with legal obligations. Users in the European Economic Area or United Kingdom may have rights relating to access, correction, deletion, restriction, objection, portability and withdrawal of consent, subject to applicable limits and exceptions.

Other privacy rights

Depending on your location, you may have rights to request access to, correction of or deletion of personal information, obtain a portable copy, appeal certain decisions, or opt out of sale, sharing or targeted advertising. We may need to verify a request and may retain information where legally permitted or required.

Retention and security

We retain information only as long as reasonably necessary for the purposes described, including order fulfillment, support, accounting, dispute resolution, fraud prevention and legal compliance. No method of transmission or storage is completely secure, but we use reasonable organizational and technical measures designed to protect information.

Children

The store is not intended for children and we do not knowingly collect personal information from children below the age at which they may independently consent under applicable law.

Contact

For privacy questions or requests, email support@antewice.com. We may ask for information reasonably necessary to verify your identity and request.

Business information

Legal business name: Xi'an Zhulang E-commerce Co., Ltd.
Unified Social Credit Code: 91610131MAERN09F2F
Registered address: Room 410, 4th Floor, Block D, Yingyuan Yazhu, No. 59 Keji 1st Road, High-tech Zone, Xi'an, Shaanxi Province, China
Telephone: +86 180 6004 4080
Email: support@antewice.com